Return Policy
How do I cancel an order?
If
you want to cancel your order,please contact with us within 48
hours from the time you placed your order,otherwise,we will charge you
US$45.00 for handle fee.
You may only cancel an order prior to it being
shipped out,we shall not be able to process a cancellation once your order has
been shipped out.
Can I get a refund?
We
only accept those items which have obvious mistakes to be returned back. Like
the size problem (too big/small), a wrong color or some quality problems.
You will be eligible for a refund claim within 3
days from the date you received your order. For refunds, we will issue you an
immediate refund of the value of your returned goods minus 20% re-stocking
fee, since we receive the returned goods(The returned goods should be in new
condition).
Shipping fee or the rush shipping fee is not
able to be refunded. This applies for any item purchased at normal retail
price.
What products can NOT be returned or refunded ?
Selectedlexian committed to
providing high-quality products for your needs. You need to email us about the
problem within 3 days since the parcel received.
We allow ALL BUT THE FOLLOWING products to be
exchanged/returnable/refundable:
1. Items not in original shipping condition
(unaltered, original packaging etc)
2. Items received over 3 days without
contacting us.
3. Items cancelled before reception without
informing us.
4. Items damaged by improper cleaning
method or wearing.
5. Items heavily altered/customized upon
customer’s requests.